Munich, Germany- June 13, 2024 – Yealink (Stock Code: 300628), a leading global unified communications (UC) solution provider inaugurated its state-of-the-art Customer Experience Center (CEC) and office in Munich, Germany, in June 2024. Spanning from the 11th to the 12th, this new facility situated at the heart of Germany not only serves as an exhibition space for showcasing Yealink’s latest technologies but also represents a significant milestone in fortifying local services and support.
During this momentous occasion, Microsoft representatives along with key partners and customers of Yealink in Germany gathered to witness this pivotal moment. The strategic deployment of our network infrastructure across Germany underscores our unwavering commitment to deepen engagement within the European market while further strengthening collaborations with local enterprises.
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At the opening ceremony, senior executives from Yealink emphasized the strategic importance of establishing this customer experience center. “We have established this center in Germany to foster closer collaboration with our esteemed customers and partners so as to provide them with personalized and efficient services.” Boden Lin added, “Through our Customer Engagement Center (CEC), we are able to gain better insights into local market demands enabling us to respond swiftly while delivering tailored solutions.”
A highlight of the event was the speech given by a representative from Ricoh, a partner of Yealink, who lauded the collaboration and expressed anticipation for future joint ventures in technology and market expansion. Besides, a testimonial was given by a key client, Siemens Energy, who shared success stories from their collaboration with Yealink, expressing gratitude for the customized solutions and professional services received.
In addition to showcasing Yealink’s cutting-edge technologies and products, this center will also serve as a hub for training and education purposes offering professional technical support alongside industry insights for our valued partners and customers. Furthermore, its establishment reflects our dedication towards innovation as well as continuous efforts aimed at enhancing customer experiences.
During the two-day event, participants had the opportunity to experience Yealink’s technologies, including intelligent communication devices and collaboration solutions tailored for various scenarios. This not only served as a comprehensive demonstration of our extensive product line and service capabilities but also sent a clear message to the market: Yealink is fully committed to delivering more comprehensive localized services in Germany and throughout Europe. With the establishment of this center, we aim to further expand our presence in the European market and provide high-quality collaboration solutions to an even greater number of enterprises.
With the inauguration of our User Experience Center, Yealink intends to host various seminars and customer events on a regular basis, providing opportunities for individuals interested in our technologies and solutions. These visits can be scheduled by booking through[Link].
If you would like to use the CEC as an event venue, please contact Kate Zhou kate.zhou@yealink.com for more information and support.