Yealink, a leading provider of collaboration and communication solutions, has announced the migration of its novel platform, New YMCS*, which is an enhance version of Yealink Management Cloud Service (YMCS), to Microsoft Azure. The move to Azure is a major milestone for YMCS, providing organizations with a more secure cloud solution, enhancing the overall user experience.

About YMCS

Yealink’s GUI-driven Device Management Cloud Service is a cloud-based solution for managing Yealink voice, video, and headset devices, enabling remote management and addressing complexities related to provisioning, management, and troubleshooting. The solution offers system-wide oversight and can address specific needs by region, user group, or device model. Automatic deployment upon network connection eliminates costly traditional deployment, while timely troubleshooting enhances productivity. 

YMCS has also earned security certifications, such as SOC2 Type 2 and GDPR compliance, and passed a penetration test by top independent testing lab NETSPI. These standards demonstrate Yealink’s commitment to data protection and user security.

Microsoft Azure Enhances Security for YMCS 

“As a customer-focused company, we are always looking for ways to improve our solutions and provide the best possible experience for our users,” said Alvin Liao, the VP, Head of Product of Yealink. “By migrating our YMCS to Microsoft Azure, we are able to provide customers with a more secure and scalable solution that meets their evolving needs.”

Azure’s security features and compliance certifications help Yealink ensure that YMCS meets the highest standards for data privacy and security. With built-in redundancy and failover capabilities, Azure’s network security groups, threat protection, and compliance certifications such as ISO 27001, SOC 2 Type 2, and HIPAA offer peace of mind for organizations looking to protect their sensitive data.

“By using Microsoft Azure for the Yealink Cloud Management Service, Yealink builds on a highly secure and scalable cloud platform that provides advanced security features and a wide range of services to enhance customer experiences,” said Albert Kooiman, Senior Director, Microsoft Teams Devices Partner Engineering and Certification at Microsoft.

• YMCS networking is built and managed in the Azure cloud-based network infrastructure, which secures connections with an IPsec VPN or Azure ExpressRoute and provides an isolated and highly secure environment for YMCS. And we use Azure Load Balancer to control our inbound and outbound network traffic, helping protect private networks using built-in network address translation
• YMCS deploys the computing solution using Azure Virtual Machines to help encrypt sensitive data, protect VMs from malicious threats, secure network traffic, and maintain container security through advanced identity and access management.
• The platform employs Azure Kubernetes Service (AKS) to provide flexible scaling, achieve high service availability, and prevent single points of failure. To monitor and maintain container security for governance at scale, AKS also supports advanced identity and access management.
• YMCS uses Azure Blob Storage. The data is stored in Virginia, USA and Paris, France in accordance with local legal and regulatory requirements. And the data is secured via role-based access control (RBAC), as well as encryption at rest and advanced threat protection.

Because of the YMCS portal’s comprehensive cloud-first deployment, users can also sign in from the YMCS site using Microsoft Azure Active Directory, delivering single sign-on technology (SSO), multifactor authentication, and conditional access to protect against cybersecurity attacks and provide users with a convenient and compliant solution.

With these features, Yealink’s cloud service is more secure than ever, ensuring that sensitive data is always protected. In addition, through Azure’s scalability and flexibility, Yealink is able to respond quickly to shifting business requirements and customer demands, enhancing the overall customer experience.

Looking Ahead

“Microsoft Azure is a trusted and reliable cloud solution that provides Yealink with the scalability and security we need to deliver the best possible service to our customers,” said Alvin Liao. “By migrating to Azure, we are able to future-proof our cloud service and provide customers with a solution that meets their evolving needs.”

The migration of YMCS to Microsoft Azure is a major step forward for the platform, and for organizations looking to collaborate more effectively and securely. Yealink’s integration with Microsoft helps our customers truly embrace the power of ‘Easy Collaboration, High Productivity”.

Learn more about Yealink Device Management Cloud Service or get started today by visiting:

https://www.yealink.com/en/product-detail/management-cloud-service

① Starting from June 2023, New YMCS supports new user registrations and is expected to provide migration services from the legacy edition of YMCS to New YMCS for existing users in Q3 2023. For more details, please contact us via https://ticket.yealink.com.