Are you sick and tired of your existing old-style PBX system? With its service detractors—high monthly bills, unreliable call quality and a lack of features necessary for business in 2015—dissatisfaction with your legacy telephony is certainly justifiable. So where should you turn to enhance your company’s communications in the next year?

With more than 80 percent of both large and small enterprise IT managers saying that Session Initiation Protocol (SIP) trunking is very important to their business—according to a research study from Eastern Management Group—your company should sets its sights on a SIP phone provider that can lower your costs, deliver reliability and offer unique features. Here’s what you need to look for specifically:
• Augmented cost savings: Unlike its analog predecessors, SIP trunks utilize a service data connection that allows voice over Internet Protocol (VoIP) signals to be routed directly over a carrier’s IP network, directly to a customer. This allows businesses to forego the traditionally expensive connections to the public switched telephone network (PSTN). What’s more, you can connect remote offices on one system to eliminate interoffice call charges—as well as scale the system rapidly without deploying extra hardware.

• High-quality voice calls: A top-of-the-line SIP trunking provider can deliver reliable and high-quality voice calls by implementing carrier-grade redundancy. Echo, delays and jitter will no longer affect your company’s voice quality—which may have negatively impacted business relations in the past. For instance, the Yealink SIP-T48G is designed for the business user who needs rich telephony features and super voice quality. Yealink HD technology enables smooth, clear, life-like voice communications.

• Next-generation business phone features: In addition to the cost savings associated with calls being routed over the Internet, businesses using SIP technology can also share a variety of media among end users. While analog-based systems can only process voice audio, SIP trunks can facilitate the sharing of unified communications such as voice, video, IM and Web conferencing. SIP allows a company greater communication flexibility at a faster rate and lower cost than an analog-based system.